Serve360 (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application (“App”) and related services.

  1. Information We Collect

We may collect the following types of information when you use our App:

  • Personal Information: Name, email, phone number, address, and other details you provide during registration or service booking.
  • Location Data: To provide location-based services (e.g., finding nearby service providers), if you grant permission.
  • Payment Information: When you make purchases or payments, we collect billing details through secure third-party payment gateways.
  • Usage Data: Device information, app usage patterns, IP address, and logs to improve app performance.
  1. How We Use Your Information

We use the collected data to:

  • Provide and manage local services requested through the App.
  • Process bookings, payments, and order confirmations.
  • Improve user experience and develop new features.
  • Send important updates, notifications, and promotional offers .
  • Ensure security, prevent fraud, and comply with legal obligations.
  1. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

  • Service Providers: To fulfill your service requests.
  • Payment Partners: For processing transactions securely.
  • Legal Authorities: If required by law, regulation, or to protect rights and safety.
  1. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.

  1. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data (subject to legal or contractual obligations).
  • Opt-out of promotional communications.
  1. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices.

  1. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Last Updated” date.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: [support@serve360.in]